Terms of Service

1. Acceptance of Terms

By accessing or using Fourbyfour ("Service"), operated by Occupy Mars Private Limited ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

Fourbyfour is a customer engagement platform that provides event tracking, notification delivery (email, SMS, push, in-app), workflow automation, and analytics services. The Service is provided on an "as is" and "as available" basis.

3. Account Registration

To use certain features of the Service, you must register for an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Promptly update your account information as needed
• Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to use the Service to:

• Send spam or unsolicited messages
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or interfere with the Service
• Collect user data without proper consent
• Engage in any activity that could harm our infrastructure

5. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. You are responsible for ensuring that any personal data you process through our Service complies with applicable data protection laws. You must obtain proper consent from your end users before collecting and processing their data through our platform.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by Occupy Mars Private Limited and are protected by international copyright, trademark, and other intellectual property laws. You retain ownership of any data you submit to the Service.

7. Payment Terms

Certain features of the Service require payment. By subscribing to a paid plan, you agree to pay all applicable fees. Fees are non-refundable except as required by law or as explicitly stated in our refund policy. We reserve the right to change pricing with reasonable notice.

8. Service Level Agreement

We strive to maintain 99.9% uptime for our Service. However, we do not guarantee uninterrupted access and are not liable for any downtime or service interruptions. Scheduled maintenance will be communicated in advance when possible.

9. Limitation of Liability

To the maximum extent permitted by law, Occupy Mars Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service.

10. Indemnification

You agree to indemnify and hold harmless Occupy Mars Private Limited and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your account at any time for violations of these Terms or for any other reason at our discretion. Upon termination, your right to use the Service will immediately cease. You may export your data before termination where technically feasible.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the modified Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan, India.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@occupymars.co.in