The latest on workflows, automation, and customer engagement.
InsightsFigma's trial converts so poorly because they've built a product so good the free tier cannibalizes paid—and they know it. The company has created the rare PLG motion where users c…
TimingMost SaaS wait until Day 7 or later to show upgrade prompts—by then, users have already decided if your product solves their problem. We're testing Day 3, and the thesis is blunt:…